Privacy Policy

ScalingFreedom.ai LLC
Effective date: 25 August 2026

1. Who we are and what this covers

ScalingFreedom.ai LLC is a Nevada limited liability company. We teach businesses how to use AI, and we help them build it into how they work. We sell live, human-delivered instruction and implementation. We do not sell software and we do not host a platform.

This policy explains what personal information we collect, why we collect it, who else sees it, and what you can ask us to do about it.

It covers:

• Visitors to scalingfreedom.ai
• People who buy a program through our checkout
• People who attend our programs, workshops, and sessions, including attendees whose employer bought the seat
• Clients we work with under a Master Services Agreement

Where you have signed a separate agreement with us, that agreement governs our contractual obligations. This policy describes our practices.

2. What we collect from website visitors

When you browse the site. Our host records standard request information, including your IP address, browser type, the page you requested, and the time. We use it to serve the site and to protect it from abuse.

When you load a page. Our pages load fonts from Google Fonts. Our podcast page shows video thumbnails from YouTube. Both send your IP address to Google, because that is how loading a file from another company's server works.

Videos on the podcast page do not load until you click one. When you do, the player runs in YouTube's privacy-enhanced mode. Nothing from YouTube's player reaches your browser unless you press play.

When you fill in the contact form. We collect your name, email address, organization, role, the reason you are contacting us, and anything you write in the challenges and notes fields. If you give us a website or LinkedIn address, we collect that. We also record when you submitted the form, and where you arrived from if your browser tells us.

We do not track you. We run no analytics, no advertising pixels, and no tag manager. We set no cookies of our own and we store nothing in your browser. We show no cookie banner because we are not doing the thing that would require one.

We read your IP address when you submit the contact form, but only to stop the same address from flooding us. We do not store it and we do not pass it on.

3. What we collect when you buy

Payments run through Stripe. We never see your card number. Stripe collects and processes your card details directly, under its own terms and its own privacy policy at https://stripe.com/privacy.

Your order and billing records live in our Stripe account. We read them there. We do not copy them into our own systems.

At checkout you tick a box to accept our Terms of Service and this Privacy Policy. We keep a record of that acceptance. It includes the time, the email address you bought with, your IP address, and which version of the documents you were shown. We keep it as proof of what you agreed to and when.

4. What we collect when you take part in a program

From the person who buys. Name, email, organization, role, and scheduling details.

From attendees whose employer bought the seat. When a business buys seats for named individuals, that business gives us each person's name, email, and role so we can deliver their sessions. If your employer enrolled you, they are the ones who decided to share your details with us. We use them to run your sessions and nothing else. You can still exercise every right in Section 12 directly with us.

Pre-work and things you send us. Programs include work between sessions. Whatever you send us as part of that, we hold and use to tailor the work.

Cohort channels. Group programs run alongside a private Slack channel. What you post there is visible to us and to the other members of your cohort.

5. Recordings and transcripts

We record and transcribe every session, and taking part means being recorded. We are direct about this because it is not optional.

We do it for three reasons. It lets us deliver the work. It gives you something to go back to. And it means someone who misses a session can still catch up, which matters in a group program where people have real calendars.

We run sessions on Google Meet and use Tactiq to turn the captions into a transcript. Recordings, transcripts, and the notes we take go into our internal working files.

In a group program, the recording captures everyone. You will hear other people describe their real businesses, and they will hear you describe yours.

If your employer bought your seat, they are responsible for telling you that sessions are recorded before your first one.

What you can ask for. You can keep your camera off, and we will not ask you to turn it on. The session is still recorded and transcribed. You can also opt out of marketing use, which is covered in the next section.

6. Using recordings and photos in our marketing

At in-person events and during sessions, we may take photographs and record audio and video. Our Terms of Service give us a licence to use that material, including your name, image, voice, and things you said, to market our business.

That licence is perpetual and you cannot revoke it. If we have already published something, a later request to delete your data will not pull it back. This is the one place where our obligations under Section 12 stop, and we would rather say so here than let you find out later.

You can opt out before we capture anything. Tell our staff before the event or the session starts and we will not use your material in marketing.

If you want something specific taken down, write to us and we will consider it. We are not promising in advance to agree, but we will give you a real answer.

7. What we do with client business data

When we work with you, we help you connect your own systems. Your calendar, your email, your shared drive, your files.

We set all of that up on accounts you own and control. We do not host your business data on our systems. When the work needs us to hold something of yours, we use reasonable safeguards, we use it only to deliver your program, and we return it or destroy it when you ask in writing.

We may keep copies where the law requires it, or where we need them for a legitimate business reason such as billing and accounting records.

We look at how our services get used, in aggregate, to make them better. That analysis does not identify you or your business.

You are responsible for what you put into an AI tool. Do not put protected health information, or other people's personal information you are not authorized to share, into a system we help you set up.

8. AI tools and whether your data trains a model

We use three AI platforms in client work. All three are commercial plans, and all three say they do not train on customer content by default. We are quoting each vendor and linking their pages so you can check us rather than take our word for it. We do not warrant any of these platforms. What a vendor does with data is governed by that vendor's terms.

Anthropic (Claude Team). Our main platform. Anthropic's Commercial Terms of Service state: "Anthropic may not train models on Customer Content from Services." They also state that the customer keeps all rights to its inputs. Anthropic's privacy centre states: "By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models."

There is one exception. If someone clicks the thumbs up or thumbs down feedback button inside Claude, that conversation can be used for training, and Anthropic holds feedback data for up to five years. We instruct our team not to use those buttons on client material.

OpenAI (ChatGPT Business, including Codex). Used for build work. OpenAI states: "By default, we do not use data from ChatGPT Enterprise, ChatGPT Business, ChatGPT Edu, ChatGPT for Healthcare, ChatGPT for Teachers, or our API platform, including inputs or outputs, for training or improving our models." OpenAI also states that business data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and that it holds SOC 2 Type 2 and ISO/IEC 27001 certification.

Cursor (Anysphere, Inc.). Used for build work. Cursor routes requests to several model providers on our behalf. We run Cursor with Privacy Mode enabled. Cursor states that with Privacy Mode on, "Customer Data will not be used for training by Cursor. Cursor maintains zero data retention (ZDR) agreements with all providers, and AI model providers will not store or train on your data." Anysphere is SOC 2 certified and lists its own subprocessors at https://trust.cursor.com/subprocessors.

Two limits on that, in Cursor's own words. Model providers "may run risk classifiers to detect violations of terms and usage policies," and content that trips one may be stored for investigation. And if we index a codebase, plaintext does not survive the request, but "embeddings and metadata about your codebase (hashes, file names) may be stored."

What we do not have. We are not SOC 2 certified. We do not hold a zero data retention arrangement directly with Anthropic. Cursor's ZDR agreements are Cursor's, not ours, and we are not going to describe them as if they were. We cannot sign a Business Associate Agreement. If any of that changes we will update this policy.

9. Who else handles your information

We keep this list short on purpose. These are the companies that hold personal information because of something we do.

We may bring in subcontractors to help deliver the work. When we do, we stay responsible for what they do.

We will also disclose information if the law requires it, or to protect our rights.

10. We do not sell your information

We do not sell your personal information. We do not share it for cross-context behavioural advertising. We do not trade it, rent it, or hand it to data brokers. We have never done this and we are not building toward it.

11. How long we keep things

Contact form submissions stay in the Slack channel they arrive in, for as long as that channel retains messages.

Order and billing records stay in Stripe, and we keep what we need for tax and accounting.

Acceptance records from checkout we keep for as long as the agreement could matter, which means while you are a client and for a period afterwards.

Recordings, transcripts, and working files are kept for as long as we need them to deliver and support your engagement.

Anything else we keep only as long as we have a reason to, or as long as the law requires.

You can ask us to delete your material sooner. See Section 12, and see the marketing carve-out in Section 6.

12. Your rights

We give these rights to everyone we hold information about, wherever you live. We are not going to make you prove your state qualifies you.

• Know. Ask what we hold about you and why.
• Get a copy. Ask us for it.
• Correct. Tell us something is wrong and we will fix it.
• Delete. Ask us to delete what we hold, subject to records we have to keep by law and to the marketing licence in Section 6.
• Opt out of sale or sharing. There is nothing to opt out of, because we do not do it.
• No retaliation. Exercising any of these will not get you worse service or a worse price.

How to ask. Email jason@scalingfreedom.ai, or write to us at the address in Section 16.

We will get back to you within 45 days. If we need longer we will tell you why and take up to another 45. If we cannot verify who you are, we may not be able to act, and we will explain.

Someone can make a request for you if you authorize them. We will ask for proof.

13. If you are in a group program

You will hear things about other people's businesses. Keep them to yourself, and do not use them for your own commercial gain. We ask this of every member.

We cannot control what other members do. We ask, we do not police. Share what you are comfortable sharing.

14. Children

We sell to businesses. Our services are not for children and we do not knowingly collect information from anyone under 18. Every attendee at an in-person event must be 18 or over.

15. Where your information is handled

We are based in the United States and we handle information here. Our vendors may process it elsewhere under their own terms.

Our checkout is open to buyers anywhere. If you are buying from outside the United States, your information will be handled in the United States.

16. Changes, and how to reach us

If we change this policy we will post the new version here and update the effective date. If we change something that matters, we will do more than quietly update the page.

Questions, requests, or complaints:

ScalingFreedom.ai LLC
5150 Mae Anne Ave, Ste 405, PMB 3410
Reno, NV 89523
jason@scalingfreedom.ai
+1 (775) 235-2483